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How are you executing Live@edu?

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MWegmann Posted: Thu, Nov 12 2009 06:08 PM

Based on my conversations with Partners in the last year here is how I compiled the types of services that Partners are offering to customers that are directed related to Live@edu:

1. Standard Deployment

Enrollment Form Information  The partner will fill all the enrollment form to the customers, buying the domain if the customers does not have one and having all the information necessary to fill the form.
 Domain Configuration & Setup  The partner will configure the domain (customer to provide account and password from the registrar) and setup the mx record redirection & etc
Admin Account Settings  Partner will set up the Admin account (more than one) and establish the process of engagement 
Settings in OL (Groups, Calendar and Resources, Disclaimers, Mail Contacts, Basic Reports, IP Whitelisting) Partner will help customers setting up Outlook Live 
User Account Creation (CSV Import) Partner will create the accounts using simple provisioning methods (ECP or CSV import)
User First time activation  Partner provides services to help IT Pros to reach to students (mail templates, readiness seminars, webcasts, etc)

 

2. Advanced Deployment

Mail Flow Configuration  Partner create the Accepted Domains / Shared Domain configuration. Any other more advanced Domain setup that is needed
Control & Compliance (Powershell)  Partner configure the policies that are adequate to the customers need (Closed campus, supervision, etc)
Single Sign-On Configuration (SSO Toolkit) Partner configure the Single Sign-On experience for the customer.
Portal Integration (EWS Impersonation)  Partner creaates Portal integration using EWS Impersonation -
Automated Identity Management (w/ILM)  Partner installs and configure ILM (Edu version) synchronizing on-line accounts with local directory service.
Directory Integration (Powershell)  Partner creates synchronization using Powershell scripting 
Migration  Partner provides migration services from different legacy systems into Outlook Live

 

3. Development

Learning Management System Integration  Partner  has a Learning Management System that is integrated with Live@edu or have the capability of working with the customer to create a custom integration in the system that the customer is using
Student Information System Integration  Partner  has a Student Information System that is integrated with Live@edu or have the capability of working with the customer to create a custom integration in the system that the customer is using
Custom Portal Integration  Partner  has a Web Portal Service / Solution  that is integrated with Live@edu or have the capability of working with the customer to create a custom integration in the system that the customer is using

 

Do you provide any type of services that is not listed here? Help me understand if I miss something...

Cheers,

Michael W.

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techieg replied on Thu, Dec 31 2009 07:18 PM

One more thing MS needs to expand into is Dynamics CRM for the public sector. For instance I personally know several college that implement unacceptably useless software to manage HR, and in-house details as well as student information, grades, portals, class schedules, bookstore, etc such that the colleges know they have the worst possible software but do not know anything better out there they can move onto. From experience, as a technologist constantly taking classes anywhere I find what makes me more dynamic I have been frustrated by many of these applications and have subsequently discussed with the school staff who expressed disgust at the mention of the software they use. The same goes for several government entities and healthcare units I have come across. I believe MS can easily expand Dynamics CRM and Dynamics CRM Online into these areas so partners can deliver world class solutions to these clients.

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VolkerJürgens replied on Sat, Feb 13 2010 07:28 AM

Hi Michael,

our first step is full consulting. So we are sure that OL ist the right solution for our customers. After this we decide which of your presented deployment scenarios we choose. It is of particular importance to differentiate whether you enrol a school or an university with their different demands and technical knowledge. Therefore: Consulting, consulting ...

Regrds from Germany, Volker

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